*****ALL SALES ARE FINAL*****
*NOTE: Due to the current pandemic, we cannot accept any returns or exchanges at this time. All purchases made on or after March 1st, 2020 are final sale to protect our staff and customers. We appreciate your understanding.
BECAUSE OF THE NATURE OF OUR PRODUCTS ALL SALES ARE FINAL DUE TO SANITARY PRECAUTIONS unless they arrive damaged or defective!!
We are not responsible for lost, stolen or damaged packages please use a mail carrier that provides tracking information.
Please contact us first before filing any disputes on PayPal. Please give us the chance to give a resolution to any problems or concerns.
Shipping charges are non refundable.
My order was returned to sender because I supplied the wrong address. Can you reship it?
Incorrect addresses submitted cannot be refunded. Can be reshipped at your expense please contact me.
*Please double check your shipping address before you submitting all orders.
My package was damaged while in-transit. Can you issue me a refund?
Unfortunately, we are not responsible for in-transit damage. Please contact me to see what we can work out,
Once orders leave the studio, they are under the responsibility of USPS. All customers claiming damage will be required to submit a damage claim directly with the USPS and follow their instructions.
My package was lost or stolen from my address. Can you issue me a refund?
Unfortunately, I am not responsible for lost or stolen items.